Cookie & Privacy Policy

1. Information We Collect We collect personal data when you interact with our website, including but not limited to: - Personal Identification Information: Name, email address, phone number, billing information, and any other details provided when filling out forms or placing orders. - Usage Data: Information about how you interact with our website, including IP addresses, browser types, pages visited, time spent on pages, and other analytic data collected via cookies. - Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our Site. 2. How We Use Your Information We use your personal data for the following purposes: - To Provide Services: To process and fulfill translation orders, respond to customer inquiries, and provide customer support. - To Improve Our Services: To analyze website usage patterns, improve functionality, and enhance the user experience. - Marketing: With your consent, we may use your contact information to send newsletters, promotional offers, or updates related to our services. You can opt out at any time. - To Comply with Legal Obligations: To comply with any applicable laws, regulations, or legal processes. 3. Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us recognize your preferences, remember your settings, and analyze website traffic. The information we collect through cookies may include: - Session cookies: These are temporary cookies that remain in your browser's cookie file until you leave the website. - Persistent cookies: These cookies remain in your browser's cookie file for a longer period or until you delete them. - Analytical cookies: We use third-party tools (e.g., Google Analytics) to analyze how visitors use our Site, helping us to improve the content and functionality. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website. For more detailed information about the cookies we use and how you can manage them, refer to our Cookie Preferences/Settings page. 4. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, whichever is longer. Once your data is no longer needed, we will securely delete or anonymize it. 5. Sharing Your Information We do not sell, rent, or share your personal data with third parties for their marketing purposes. However, we may share your data with trusted third-party service providers who assist in the operation of our business, such as: - Payment Processors: To process payments for services. - IT and Hosting Providers: To manage our website and ensure security. - Marketing Providers: To send newsletters and promotional material (with your consent). These third parties are obligated to protect your data and use it solely for the purposes we specify. 6. Your Rights You have the following rights regarding your personal data: - Access: You can request access to the personal data we hold about you. - Correction: You can request corrections to any inaccurate or incomplete data. - Deletion: You can request the deletion of your personal data when it is no longer needed for the purposes it was collected. - Objection: You can object to the processing of your personal data, especially when it is processed for marketing purposes. - Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format. - Withdraw Consent: If you have given consent for processing your personal data, you can withdraw it at any time. To exercise any of these rights, please contact us at hello@rainbowtranslations.com. 7. Security of Your Data We take the protection of your personal data seriously and have implemented technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. 8. Third-Party Websites Our website may contain links to third-party websites that are not operated or controlled by us. This Cookie & Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies. 9. International Data Transfers If you are accessing our website from outside the European Economic Area (EEA), please note that your personal data may be transferred to and processed in countries that may not offer the same level of data protection as your country of residence. By using our website, you consent to such data transfers. 10. Changes to This Policy We may update this Cookie & Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. 11. Contact Us If you have any questions or concerns about this Cookie & Privacy Policy or how we handle your personal data, please contact us at: - Email: hello@rainbowtranslations.com - Mailing Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia Acknowledgment By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Cookie & Privacy Policy.